Do you work specifically with Microsoft, or other cloud platforms?

We primarily work within the Microsoft ecosystem: Microsoft 365, Azure, and Entra ID. Most of the businesses we work with are already on Microsoft or moving in that direction. If you're running something different, we're happy to talk through what makes sense for your environment.

We're partially on-premises. Can you manage a hybrid setup?

Yes. Hybrid environments are common, especially for businesses that migrated some systems to the cloud but kept others on-premises for compliance or performance reasons. We manage both sides and can help you plan when and whether it makes sense to move more to the cloud.

What does a cloud migration actually involve?

It depends on what you are migrating from and to, but the basics are to inventory what you have, plan the new environment, migrate data and applications in phases, validate that everything works, and decommission what is no longer needed. We handle the planning and execution, and we stay involved after go-live.

How do you handle backup and disaster recovery?

We set up automated backups with defined retention schedules and test recovery regularly rather than assuming it works. That includes testing how long a full restore actually takes, which is the number that matters when something goes wrong.

Can you help us cut what we're spending on cloud licenses?

Usually, yes. Most businesses are paying for licenses that are not being used or running a license tier that does not match what their people actually need. A licensing review typically finds meaningful savings, and we include it as part of ongoing management.

Cloud Infrastructure Management That Keeps Your Business Ready

Heroic handles the day-to-day administration, security, optimization, backup, and planning behind Microsoft 365, Azure, and hybrid environments, so your systems stay reliable, secure, and ready for what comes next.

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Why Does Cloud Infrastructure Need Ongoing Management?

Many companies moved to Microsoft 365 or Azure, built a SharePoint site, and never revisited the setup after the migration vendor left.

Cloud services are not automatically cheaper, faster, or more secure. Licensing, access, backup, configuration, and capacity all need to be reviewed as the business changes. Without that upkeep, small gaps quietly become security risks, unnecessary costs, or recovery problems.

You’re paying for licenses but don’t know what’s being used

Your backup is a folder sync, not a recovery plan

The configuration hasn’t changed since the migration

Anyone can access company data from anywhere

What Heroic Manages Day to Day

Day-to-day cloud management covers the details that keep your environment usable, accountable, and ready to change:

Configure users, groups, permissions, and conditional access policies
Review Microsoft 365 and Azure licensing against actual usage
Monitor performance, storage, and capacity
Maintain backup schedules and document recovery tests
Manage data governance and retention requirements
Coordinate cloud changes with on-premises systems and business applications

What Changes After Working With Heroic

A cloud environment that reflects how your business works today
Lower licensing waste and better-aligned subscriptions
Tested recovery plans instead of assumptions
Stronger control over identity, access, and company data
Clear documentation and capacity planning for what comes next

How Cloud Infrastructure Management Fits Into Your IT Environment

Cloud infrastructure management focuses on the platforms, identities, data, and workloads running in Microsoft 365, Azure, and hybrid environments. Managed IT services cover the broader technology environment, while cybersecurity services protect those systems and data from threats.

Heroic connects these layers so licensing decisions, access controls, backups, and infrastructure changes are managed as one environment instead of separate projects.

Heroic supports West Coast organizations with complex cloud and hybrid requirements, including technology companies and manufacturers.

Choose Your Level of Support

Heroic can manage your cloud environment end to end, extend your internal IT team's capacity, or provide strategic guidance.

Hero → We manage Microsoft 365, Azure, backup, optimization, and hybrid infrastructure day to day

Sidekick → We support your internal IT team with administration, migrations, and escalations

Guide → We advise on cloud strategy, licensing, security controls, and capacity planning

Learn more about how Heroic works.

Let’s Look at What You Actually Have

A cloud assessment shows where your environment has gaps, whether that is licensing, security configuration, backup, or all three. Tell us what you are running and we will take a look.

Talk to an Expert

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Cloud Infrastructure Management That Keeps Your Business Ready

Why Does Cloud Infrastructure Need Ongoing Management?

Signs Your Cloud Environment Needs Attention

What You Get With Heroic Cloud Management

Microsoft 365 and Azure Management

Cloud Migration and Hybrid Environments

Backup, Recovery, and Performance

What Heroic Manages Day to Day

What Changes After Working With Heroic

How Cloud Infrastructure Management Fits Into Your IT Environment

Choose Your Level of Support

Let’s Look at What You Actually Have

Frequently Asked Questions