We handle your entire switch. Your team feels nothing.

The #1 reason businesses stay with a bad IT provider isn't satisfaction. It's the fear of unknown factors and disruption during a transition. So we fixed that.

All on us!

START THE CLEAN BREAK

THE CLEAN BREAK
From contract coordination to final cutover, we handle the entire transition process for you.

If your old contract has an early termination fee under $1,000, we'll credit it against your first three months.

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You don't pay us to transition you.

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We deal with your old provider, not you.

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Zero-downtime cutover, guaranteed.

The 5 Transition Problems We Handle for You

It's not that you don't know your current IT provider is underperforming.

It's that switching feels like a bigger risk than staying.

Most businesses come to us with the same concerns about changing IT providers. Here are the five problems we solve to make the process smoother, safer, and far less disruptive for your team.

01

We Review Your Existing IT Agreement

Exit clauses, auto-renewals, termination fees, notice periods, and provider obligations. We review the details of your current agreement and map out the transition process before you commit to anything new.

You shouldn't have to decode contracts or negotiate your own exit strategy. We handle that process for you.

02

We Recover and Rebuild Documentation

Network diagrams, credentials, asset inventories, vendor contacts, and system records. We gather, organize, and validate the information needed to transition your environment safely and efficiently.

Even if your previous provider is unresponsive or disorganized, we can independently rebuild what we need to keep the transition moving.

Your transition shouldn't depend on how cooperative your old provider decides to be.

03

We Coordinate the Handoff

You shouldn't have to chase vendors, mediate conversations, or manage an uncomfortable handoff yourself.

We work directly with your previous IT provider to coordinate access, transfer documentation, manage credentials, and keep the transition moving forward.

No awkward breakup conversations required.

04

We Handle the Cutover After Hours

We schedule the transition during evenings or weekends to minimize disruption to your business operations. Your team comes back to a familiar environment with the new systems, access, and support structure already in place.

The goal is a smooth transition with as little disruption to your workday as possible, and the smoothest transitions are the ones your team barely notices.

05

We Cover the Transition Costs

Clean Break clients do not pay onboarding or transition fees. We handle the migration, setup, coordination, and onboarding required to successfully move your environment.

Switching IT providers shouldn't come with another round of surprise costs before the work even begins.

We earn your business before we bill for it.

Transition Problems Solved

Every Clean Break engagement follows a structured process designed to reduce risk and disruption.

Dedicated Transition Team

Your onboarding, documentation recovery, and cutover are managed from start to finish.

Onboarding
Fees

Clean Break clients do not pay onboarding or transition fees to move to Heroic.

Years of Experience

Supporting businesses across Oregon, Washington, and California through technology change and growth.

Why Businesses Stay Stuck
The problem usually isn't finding a better IT partner.
It's getting comfortable with the idea of switching.

Most business leaders know when their IT provider is no longer the right fit. What stops them is the uncertainty of the transition. The Clean Break process removes the most common obstacles so you can move forward with confidence.

Frustrated & Stuck

Your current MSP is slow to respond, difficult to reach, or constantly reacting to problems instead of preventing them. You know it's time for a change, but the transition feels overwhelming.

"We know we need to switch. We just don't want the disruption."

THE CLEAN BREAK REMOVES THAT DISRUPTION

Post-Incident

A security incident, outage, or major service failure exposed weaknesses in your current IT support. You need to move quickly without making another costly mistake.

"We need a better IT partner, and we need one now."

ASK ABOUT OUR EMERGENCY TRANSITION PROCESS

Growing Fast

Your business has outgrown the systems, support, and processes that worked a few years ago. Technology is starting to slow the business down instead of helping it move forward.

"Our IT worked fine then. It isn't keeping up now."

LET'S BUILD AN IT STRATEGY THAT SCALES WITH YOU

My law firm has been relying on Heroic's IT services for several years now. Heroic's expertise is top notch and its response/resolution time is always remarkable. We couldn't provide the quality of legal services our clients expect of us without Heroic's expert help.

Michael Whitener

I've worked with the Heroic team for several years. Initially via a shared client and then hiring them as my "IT Department". Everyone I've worked with on Heroic's team is responsive, knowledgeable and professional. Whatever computer need arises, they're on it. Instead of getting frustrated by technology, get Heroic, the peace of mind is priceless. They are part of my team, part of my business, trusted colleagues.

Linda Hammons

Computer problem? Call Heroic first! They are the super heroes of all things technological. We needed a new Wifi system -- should be easy, right? Unplug the bad, plug in the new? Nope - not so fast my tech-challenged friend! One phone call to Heroic, Nick arrived on site, diagnosed, fixed us up, tested everything and we were back in business. Thanks so much for quick competent service. We definitely recommend you to others.

Chris Baidenmann

20 years working alongside the Heroic team across data centers, on-site deployments, and cloud migrations. Top-notch professionals with experience you can feel.

John Matthews

Get Started

The switch you've been putting off starts here.

Fill out the form, and we'll connect within one business day. We'll review your current environment, discuss any contract considerations, and explain how the Clean Break process would work for your business.

No pressure. No complicated sales process. Just a practical conversation about your goals and whether Heroic is the right partner to help you get there.

Oregon
503-766-5985
California
408-533-8890
Washington
206-312-6540

Locations

California Office
Phone: 408-533-8890

Oregon Office
Phone: 503-766-5985

Washington Office
Phone: 206-312-6540

Email: hello@heroictec.com

Benefits of working with Heroic

Save Time

Reduce Downtime

Save Money

Improve Security

What we offer

Managed IT Services Beaverton, OR

IT Support in Beaverton, OR

Managed IT Services for Law Firms, Portland

We handle your entire switch. Your team feels nothing.

The 5 Transition Problems We Handle for You