Security Awareness Training That Survives Contact With a Real Attack

An annual video and a completion certificate won't help anyone spot a well-written invoice request from a vendor they recognize. Heroic runs continuous, tested security awareness training for West Coast organizations, so the people in your business know what a real attack looks like before they click.

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What Does Security Awareness Training Include?

Security awareness training teaches the people in your business to recognize and report the attacks aimed directly at them: phishing emails, business email compromise, fake login pages, malicious attachments, and social engineering by phone or text. Heroic runs the training, simulates real attacks against your team, tracks who is struggling, and reports what changes.

A single session once a year doesn't hold up. Attack methods shift over the course of twelve months, new people join without ever seeing the material, and the employee who passed a quiz in January is the one staring at a convincing wire transfer request in August. 

Heroic delivers short, continuous training paired with simulated phishing campaigns and reporting you can actually read. You get a team that recognizes the attacks in circulation now rather than the ones from last year, the documentation your insurer and auditors ask for, and a specific picture of where the risk in your organization actually sits. 
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What This Usually Looks Like Before Someone Calls Us

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Security training is one video a year, and nobody can tell you what was in it

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People forward suspicious emails to a coworker to ask if they look real, instead of reporting them 

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New hires work for months before they see any security training at all 

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You can't say which teams or which people are most likely to click 

What You Get With Heroic

No check-the-box training. Just people who know what a real attack looks like. 
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What's Different Six Months In

  • Suspicious messages get reported instead of forwarded around the office

  • A measurable drop in click rates quarter over quarter

  • New hires trained in their first week, not their first year

  • A clear view of which teams and roles carry the most risk

  • Training records ready before your insurer asks for them

How the Program Works

Training runs as an ongoing program rather than a one-time event, so your team knows what to expect and you always know where your organization stands.

  • Assessment: Heroic starts by establishing where your organization stands today, so there's a baseline to measure against later.

  • Enrollment: Your team is set up with training matched to their roles and to how they are most likely to be targeted.

  • Training: Lessons are delivered on an ongoing basis and stay current with the attacks actually in circulation.

  • Simulation: Your team is tested against realistic attempts, not just quizzes.

  • Reinforcement: Anyone who struggles gets follow-up support, so a mistake becomes a learning moment instead of a reprimand.

  • Reporting: You get visibility into participation, progress, and where the remaining risk sits.

Where Security Awareness Training Fits

Security awareness training covers the part of your security that technology can't. Managed Cybersecurity protects your systems and data with technical controls, while Managed IT Services keep the broader technology environment running.

Heroic supports West Coast organizations across industries including law firms and financial services.

Choose Your Level of Support

Heroic can run security awareness training for your organization, work alongside an internal IT team that already owns it, or advise on how the program should be built.

Hero → We run the program end to end

Sidekick → We work alongside your internal IT team

Guide → We advise on strategy and direction

Learn more about how Heroic works.

See How Your Team Would Handle
a Real Attack

If you're not sure how your people would react to a convincing attack, that's the place to start. Tell us what training looks like at your organization today, and we'll give you a straight read on where the gaps are and what closing them would involve.

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Frequently Asked Questions